Dresner 2019 Wisdom of Crowds™ BI Market Study .

Pyramid Analytics Once Again an Overall Leader in 2019 Dresner Wisdom of Crowds® BI Market Study

In its 10th year, Dresner's Wisdom of Crowds® Business Intelligence Market Study continues to be the industry-leading global analysis of collaborative business intelligence tools, based on a proprietary vendor performance measurement instrument. This study helps consumers of business intelligence technology determine a vendor fit with organizational requirements.

PYRAMID: PERFECT RECOMMEND SCORE

2019 Dresner BI Report

For the 5th year in a row, Dresner’s report recognizes Pyramid Analytics as an overall leader in both its Customer Experience and Vendor Credibility grids. Importantly, Pyramid maintains its perfect recommend score, offering best-in-class capabilities across the following critical areas:

  • Understanding the business needs of its customers
  • Sales flexibility and accommodation
  • Overall value
  • Technical support
  • Time to resolve problems

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