2020 Dresner Wisdom of Crowds™ BI Market Study

Pyramid Analytics Remains Overall Leader in 2020 Dresner Wisdom of Crowds® BI Market Study 

In its 11th year, Dresner Advisory Services’ Wisdom of Crowds® Business Intelligence Market Study remains the industry-leading global analysis of collaborative business intelligence tools, based on a proprietary vendor performance measurement instrument. This study helps consumers of business intelligence technology determine a vendor fit with organizational requirements. 


2020 Dresner BI Report

For the sixth year in a row, Dresner’s report recognizes Pyramid Analytics as an overall leader in both its Customer Experience and Vendor Credibility grids. Importantly, Pyramid maintains its perfect recommend score, offering best-in-class capabilities in technical support responsiveness and time to resolve problems.

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