Senior Technical Writer


About Pyramid Analytics

Pyramid Analytics brings a sophisticated data analytics and data science platform for medium to large companies. Using cutting-edge technologies like JavaScript for the client, Java for the server, Spark, Python, and R for data science, Pyramid offers a scale, high-performance platform that is used by millions of users around the world in the cloud and on-premise- through browsers and mobile apps. With deep integration into data stacks like SnowFlake, Databricks, and RedShift; operating in Windows, Linux, and Kubernetes; Pyramid also brings leading AI capabilities to end users with cutting-edge graphical tools and natural language processing.

We are expanding our team at Pyramid Analytics, and we are looking for an additional technical writer to join the team.

The ideal candidate should be a creative, responsible, versatile person with a strong technical understanding and experience working in technological companies.

Typical Duties Include:

  • Compose technical content for our Online Help Guide
  • Collaborate with R&D, Support, and Marketing to learn about the product and new features
  • Edit existing content to make sure it is up-to-date and accurate
  • Write functional documentation (APIs and code examples)

Desired Skills and Experience

  • 4+ years of technical writing experience
  • Native English speaker–required
  • Ability to explain complex technical concepts to a non-technical audience
  • Experience with high-tech companies–required
  • Proven experience as a Technical Writer, preferably in the BI industry or a related field
  • Knowledge of Business Intelligence–preferable
  • Excellent written and verbal communication skills, with a keen eye for detail and the ability to explain complex technical concepts concisely
  • Familiarity with MadCap–preferable
  • Proven ability to succeed in a fast-paced, high-stress start-up environment and deal with multiple projects and deadlines

Apply now and become a valuable member of our Technical Writing team!