Data and technology solutions powerhouse chooses Pyramid Analytics for its superior data capabilities, flexibility, features, and support.
| CHALLENGE | SOLUTION | RESULT |
|---|---|---|
| DataOrbis’ previous data visualization platform couldn’t process the amount of data DataOrbis needed to process.The result was to break up reports into multiple subsets of data requiring clients to log into multiple reports | Pyramid’s multi-source direct access to any data at scale in a single view. | Multi-source client data is now housed in a single solution with the ability to report down to a store or product level. |
| DataOrbis’ previous data visualization platform was increasing in price and decreasing in support. | Pyramid’s superior customer support and cost-effective licenses and pricing options. | Best-in-class support surpasses client’s expectations, while cost of ownership decreases. |
| DataOrbis’ clients couldn’t make simple report changes. Clients were frustrated, as was the data visualization team, which had to make all the edits. | Pyramid’s AI-guided, governed self-service experiences for any person in the organization to access data and uncover insights. | End-users can access the visualized data and make simple report changes, resulting in delighted DataOrbis clients, and a data visualization team that can spend their time on more value-adding activities. |
| Data models were taking many hours to create, so day-of data was never current. |
Pyramid’s multi-source direct data access with the fastest direct query engine on the market. |
Stakeholders can see all the data and insights on any topic from multiple sources in a single view. |
With offices in several major gateways, DataOrbis provides data and technology solutions to some of the world’s best-known consumer brands. A Smollan-owned company, DataOrbis works across 5 continents, primarily serving manufacturers, retailers, and distributors within the FMCG (fast-moving consumer goods) industry.
DataOrbis’ goal is to transform companies into businesses driven by data. They help their clients implement solutions to track performance and ultimately help them make better business decisions. DataOrbis’ solutions range from data management and visualization services to solutions that enable data-driven execution in stores.
“Our clients rely on our data,” says Nicola Lapage, DataOrbis’ head of insights. “It’s an integral part of their business, and they use it to make the most important decisions in their business. So, it’s vital we have a tool that delivers well.”
THE CHALLENGE
DataOrbis was finding it difficult to process the amount of data they needed to process. With their previous data visualization platforms, they constantly had to break up reports into multiple subsets of data to handle the amount of data in one report. Even worse, their clients were having to log into multiple reports to see their information.
The company was also challenged by the number of small report edits and changes they received from clients monthly. Minor adjustment requests came in all the time, resulting in a frustrated data visualization team who was spending valuable time making those changes.
“We were finding the solution we had couldn’t quite meet the requirements of all our end users,” Nicola says. “We have quite a wide variety of end users we report to, CEOs of companies, as well as field sales and merchandising teams in stores. We need a tool and a set of reports that cater to both those kinds of end users — and everyone in between.”
