VP of Customer Success
Richard is an experienced Analytics & Business Intelligence (ABI) professional with a unique blend of sales, marketing and technical skills. Extensive working experience in the design and implementation of ABI solutions and software across a range of industries including Retail, Financial Services and Manufacturing.
With more than twenty-five years of ABI strategy, software development and delivery expertise, Richard has demonstrated his ability to quickly understand complex business and technical problems, distill relevant issues, design business focused solutions and communicate with all levels of an organisation from technical analysts through senior line of business executives. He has setup, developed and lead teams focused on implementation of ABI solutions for range of organisations including Liberty, Ann Summers, TFG, Central Government, NATS and Bank of England, successfully translating business requirements into solutions that delivered business benefits and supporting strategies for data -driven organisations.