🤖💬 Pyramid expands AI-Driven Decision Intelligence with new OpenAI integration [Read the Press Release.](https://www.pyramidanalytics.com/company/news-room/pyramid-analytics-chatgpt-openai/) 🤖💬
🤖💬 Pyramid expands AI-Driven Decision Intelligence with new OpenAI integration [Read the Press Release.](https://www.pyramidanalytics.com/company/news-room/pyramid-analytics-chatgpt-openai/) 🤖💬


Customer Solutions Consultant

United States

Position Summary

As the Customer Solutions Consultant, you will serve as a trusted and technical consultant for customers adopting and leveraging the Pyramid Analytics platform. You will join a team responsible for supporting customers and partners in developing Pyramid-based enterprise Business Intelligence & Analytical solutions and developing industry-based solutions. As a Pyramid Consultant, you will be expected to become a platform expert so you can speak intelligently on the best practices and recommendations that teach customers how to maximize their experience and capabilities.

This is an opportunity to join a growing company at an exciting time in its history. We are looking for hands-on, self-starters who are passionate about Business Intelligence & Analytics and can leverage their experience to create success for themselves and Pyramid Analytics.

Metrics (Potential)

  • Utilization
  • Customer Satisfaction


The Customer Solutions Consultant must have industry knowledge of product offerings in the Business Intelligence & Analytics space. You will be expected to become a subject matter expert on the Pyramid platform.

  • Working with clients to establish business requirements and develop cloud and on-premise solutions for BI, advanced analytics, and data science
  • Design and develop bespoke BI & Advanced Analytics solutions that leverage the Pyramid platform to transform complex data into actionable insights for clients
  • Implement solutions using industry best practices for the management and transformation of data
  • Contribute to the design and development of industry solutions based on the Pyramid platform
  • Participate in delivering training sessions both in-person and online to both customers and partners
  • Consistently stay up to date with the latest developments in data & analytics technologies to drive strategy and inform clients
  • Take ownership of projects and collaborate with multi-disciplined teams including client resources and colleagues
  • Instilling trust & confidence with the client, ensuring commercial objectives are achieved
  • Support senior members of the team in pre-sales engagements to demonstrate the possibilities afforded by the latest developments in Pyramid solutions

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


  • Strong stakeholder engagement and management skills gained in industry, management consultancy, or system integrator environments
  • Demonstrable experience in the application of technology stacks (Microsoft, SAP, Oracle, etc.) to achieve or overcome a business solution or problem
  • Ability to translate business requirements into technical requirements
  • Experience using business intelligence and analytical tools (Tableau, Power BI, etc.) to develop informative reports and dashboards
  • Demonstrate experience in the design and development of data warehouse-based solutions and related technologies (T-SQL, SSAS, SAP BW/ Hana, C#, …)
  • Ability to model and transform data, build ETL solutions, and present data in a useful business context. This includes development experience with leading ETL technologies.
  • Awareness of Data Science technologies, such as R or Python
  • Excellent project management and communication skills


This position may require travel.

Preferred Education and Experience

  • 3+ years of BI & Analytics experience
  • Degree in Business or Technology
  • Solution development experience in Retail, Financial Services or Manufacturing.