For the sixth year in a row, Pyramid Analytics has been recognized in Dresner Advisory Services’ 2020 Wisdom of Crowds BI Market Study. Pyramid earned “Overall Leader” designations in both the Customer Experience and Vendor Credibility grids.
“We’re thrilled to be recognized again in Dresner’s annual WOC BI Market Study,” said Omri Kohl, co-founder and CEO of Pyramid Analytics. “As organizations chart a course through an uncertain world, they can trust Pyramid to help them find answers based on data and analytics insights.”
Pyramid maintains its perfect recommend score, offering best-in-class capabilities in both technical support responsiveness and time to resolve problems. Scores were “consistently above the overall sample,” which led to its favorable position in both grids.
The BI Market Study is the cornerstone report in Dresner’s WOC Market Study series. The 11th annual report is the company’s broad assessment of the business intelligence (BI) market, providing a comprehensive look at key user trends, attitudes, and intentions.
Dresner’s market studies are based on survey data across a wide range of users throughout all industries, geographies, roles, and organization sizes. It’s one of the most comprehensive views into the current state of BI for organizations assessing vendors.
The 2020 report includes analyses of adoption and deployment, staffing, budgets, technology, and success with BI, plus a robust industry section, including assessments of 27 vendors.
Download a complimentary copy of the report here to see Pyramid’s ranking.