The numbers are in. And we are thrilled with the results! In The BI Survey 19, the latest BI report from leading analyst firm BARC, Pyramid Analytics achieved an “extraordinary” 68 number one placements and a further 108 leading positions.
“It’s a great honor to be recognized as an industry leader in BARC’s annual BI report,” said Omri Kohl, Pyramid Analytics co-founder and CEO. “To us, what makes the BARC report significant is that it’s based wholly on reviews from actual BI users. It’s exciting to see the enthusiasm for our BI solution across the board.”
While Pyramid scored well in numerous measures of performance, it’s the customer-focused results we’re most proud of. Here are just a few excerpts:
Customer Experience: “With excellent results in KPIs such as ‘Query performance’, ‘Performance satisfaction’ and ‘Self-service’, Pyramid ranks number one in all of its peer groups in the aggregated ‘Customer experience’ KPI.”
Business Benefits: “Pyramid Analytics is the best vendor in the whole BI Survey in terms of improving the operational efficiency of its customers.”
Customer Satisfaction: “Pyramid Analytics scores leading ranks in all the KPIs that are used to calculate the aggregated ‘Customer Satisfaction’ KPI, leading to its top-ranking in the ‘Embedded analytics-focused products’ peer group as well as leading positions in all of its remaining six peer groups.”
Here are highlights of Pyramid’s position in this year’s report:
- Recommendation: 90% of surveyed users would recommend Pyramid.
- Ease of Use: 61% of surveyed users chose Pyramid because of its ease of use for report designers.
- Vendor support: 93% of surveyed users rate Pyramid’s vendor support as excellent or good.
- Price-to-value: 93% of surveyed users rate Pyramid’s price-to-value as excellent or good.
In its 18th year, The BI Survey from BARC is the world’s largest and most comprehensive survey of over 3,000 business intelligence end users. The BI Survey 19 helps organizations assess analytics and business intelligence vendors’ performance across 34 criteria (KPIs) including business benefits, project success, business value, recommendation, customer satisfaction, customer experience, innovation and competitiveness. The survey assesses 36 leading BI solutions. For more information, go to www.bi-survey.com.
Pyramid was featured in seven out of the 10 peer groups BARC evaluates in their annual BI survey. This includes dashboarding-focused products, embedded analytics-focused products, data discovery-focused products, OLAP analysis-focused products, and more.
Download a complimentary copy of the Pyramid highlights report today!