Pyramid Analytics ranks as Overall Leader in Customer Experience and Vendor Credibility: Dresner 2017 BI Report

Author: | Category: Industry Trends | Tags: true on-premise, business analytics, business intelligence | Published: 6/1/2017

Pyramid Analytics ranks as Overall Leader in Customer Experience and Vendor Credibility: Dresner 2017 BI Report

We are thrilled to announce Pyramid Analytics’ leadership ranking (out of 26 vendors) in the 2017 Dresner Wisdom of Crowds Business Intelligence Market Study (Copyright 2017 – Dresner Advisory Services). The Business Intelligence Market Study is a global analysis of business intelligence tools, based on a proprietary vendor performance measurement instrument using 33 detailed criteria. This study helps consumers of business intelligence technology determine vendor fit within organizational requirements.

This top ranking establishes Pyramid Analytics as offering exceptional capabilities for both Customer Experience and Vendor Credibility.

“With scores consistently above the overall sample, Pyramid Analytics is an overall leader in both Customer Experience and Vendor Credibility models. For 2017, it saw key improvements compared to 2016 in virtually every category of measurement including sales, value, product, technical support, consulting and integrity. It is best in class for Sales business practices, product completeness, technical support product knowledge, responsiveness, continuity of personnel, and time to resolve problems, and integrity. It maintains a perfect recommend score. “

Copyright 2017 – Dresner Advisory Services

We are pleased to be consistently recognized as a leader in one of the most comprehensive industry reports on BI. These top scores reflect our constant commitment to our customers, who rely on our platform to help them make critical, data-driven decisions using a collaborative, agile, and secure BI system that they can trust.

As a complete analytics platform, balancing self-serve analytics with centralized governance, Pyramid Analytics brings optimized collaboration to the enterprise. This collaboration, across datasets and reports, is more than sharing content, context, and one source of truth. It includes reusing business logic (custom calculations and sets) to drive consistency throughout the organization. Across all functional areas and analytic workflows, Pyramid Analytics enables individuals—from power users to knowledge workers to decision makers—to make data-driven decisions together.

For more information, download the 2017 report.

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